My partner and I used Fernseed for my bridal bouquet and her boutonniere. I live in NY but we decided to elope in Washington and needed to find a florist in the area. The purchasing process was super easy - they reached out via email to make sure everything sounded good. The morning of pick up I saw my bouquet and while it was lovely, it wasn't exactly what I was picturing. The staff was extremely accommodating and offered to replace the flowers that I wasn't in love with. My bouquet was perfect and I am pressing the flowers to save them. Thank you Fernseed and staff!!